Privacy Policy

Kondaas Automation Pvt Ltd ("we", "our", "us") operates solar products and services and is committed to protecting the privacy of users of our website, applications and services (collectively, the "Services"). This Privacy Policy explains what information we collect, how we use it, when we share it, and your rights regarding your information.

1. Information We Collect

We collect information you provide directly and information automatically collected when you use our Services.

1.1 Information you provide

• Account data (name, email address, phone number, company).
• Support and feedback (messages, attachments you send to support).

1.2 Information collected automatically

• Usage data (pages visited, features used, timestamps).
• Device & technical data (IP address, browser type, operating system, device identifiers).

2. How We Use Your Information

We use information to:

• Provide, maintain and improve the Services.
• Respond to support requests and communicate updates.
• Analyze usage to improve features and user experience.
• Comply with legal obligations.

3. Sharing & Disclosure

We may share information with:

• Service providers (payment processors, hosting providers, analytics, support platforms) who perform services on our behalf.
• Business transfers: in the event of a merger, acquisition, or asset sale.
• Legal reasons: when required by law, court order, or to protect rights, property or safety.

We do not sell personal information for money.

4. Cookies & Tracking

We and our partners use cookies and similar technologies to operate the Services, remember preferences, analyze usage and provide targeted content. You can control cookies via your browser settings; note that disabling cookies may affect functionality.

5. Third-Party Services

Our Services may integrate or link to third-party services (analytics, cloud providers). These third parties have their own privacy policies — please review them before providing personal information.

6. Data Security

We implement reasonable administrative, technical and physical safeguards to protect personal data. However, no method of transmission or storage is 100% secure. If you believe your data has been compromised, contact us immediately.

7. Data Retention

We retain personal information as long as necessary to provide the Services, comply with legal obligations, resolve disputes and enforce agreements. When we no longer need data, we securely delete or anonymize it.

8. International Transfers

Kondaas Automation Pvt Ltd is based in [Country — e.g., India]. We may transfer and process your information in other countries. Where required by law, we take steps to ensure appropriate safeguards for international transfers.

9. Your Rights

Depending on your location, you may have rights including:

• Accessing the personal information we hold about you.
• Requesting correction or deletion of your personal data.
• Requesting restriction of processing or objecting to certain processing.
• Data portability in a commonly used format.

To exercise your rights, contact us at the address below. We will respond as required by applicable law.

11. Changes to This Policy

We may update this policy from time to time. We will post the updated policy on our website with a revised effective date. Significant changes will be communicated by email or prominent notice.

12. Contact Us

If you have questions, requests or concerns about this Privacy Policy, contact:

Kondaas Automation Pvt Ltd
Address: [5B, Sri, Kamarajar Rd, Alamelu Nagar, Coimbatore, Tamil Nadu 641015]
Email: [[email protected]]
Website: https://www.Kondaas Automation.com